Privacy Policy -

Open Air respects your privacy and will never sell your data. If we share your data, it is only with companies we have hired to do work for us. They will never own it or be able to share it. All information that we collect is in accordance with the Data Protection Act 2003. By visiting, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

What information do we collect when you order from us? How do we use it?

When you order, we need to know your name, e-mail address, delivery address, the credit or debit card number, card's expiry date and the card's registered address. This allows us to process your orders and to notify you of the status of your order.

We also ask for your telephone number so that we can contact you if there is a problem with your order. For delivery tracking we share your mobile number with our carrier, so they can contact you to arrange delivery.

Will we disclose the collected information to outside parties?

We do not sell, trade or rent your personal information to others. If we share your data it is only with reputable third parties we hired to do work for us.They will never own it or be able to share it. Currently we share your name and e-mail address with Trustpilot for the purpose of providing unbiased feedback.

Cookies on Open Air

We use cookies to guarantee the best browsing experience for our customers If you continue without changing your settings, we'll assume that you are happy to receive all cookies on our Open Air website. However, if you would like to, the Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

How do we protect customer information?

When you place orders you are connected to a secure server run by SagePay. Data is encrypted using SSL (secure socket layers) secure server software before it is sent to us. This ensures that your information can only be read by the secure server and cannot be accessed by any outside party.

Any information held by us which identifies you personally will be kept under secure conditions such that it is not available to any outside party. Improving our Policies

If you have any feedback or complain regarding our privacy policy please send us an email to If you wish to speak with us please call 44 (0) 1223 324666.