For the UK Mainland: Orders should be placed by 2pm on Monday 18th December for Royal Mail 24 Hour deliveries, or by 2pm on 20th for deliveries by DPD. Deliveries to the Highlands of Scotland or outside the UK Mainland one or two extra days should be allowed. Orders placed later may arrive before Christmas, but any delays may cause disappointment.
European deliveries: Where delivery by DPD is chosen we suggest placing the order before the 15th December, orders sent by other delivery methods should be placed before the 13 December.
Rest of the World: Due to the varied nature of Worldwide delivery services we would suggest placing orders not later than the 9th December. We will advise of any potential delays for order received. Please contact us before ordering for the possibility of expedited courier services.
During the checkout process you will be able to choose your country and we will display an estimate of delivery costs. International delivery costs strongly depend on the size, weight and value of the item(s) being ordered and while most small and light things can be send anywhere in the world at very reasonable expense, the same can't be said for bigger things. Whenever we use word "Estimate" for delivery costs, it is our best guess. However, we will only charge you what we actually pay for delivery which might be bit less or bit more (we will contact you in the latter case). Below, you will find some estimates of international shipping costs. Please note: All shipping costs are in GBP.
Most deliveries will reach European destinations within 2-3 working days after despatch. For orders heading outside Europe you have to allow between 3-10 working days for delivery. You are welcome to contact us for more accurate estimates. If time is of the essence we are happy to use premium courier services, however we will have to charge you accordingly (they often get very expensive rather quickly).
We pack and send orders as quickly as we reasonably can. Most international orders placed before mid-day from Monday to Thursday will be sent out the next day. Remaining orders placed over the weekend will leave our shop on Monday. If you place an order after mid-day, it will be despatched within 2 working days. Please keep in mind the different schedule of national holidays around the world, which may cause added delays.
You will pay for your order in pounds sterling. Which will be converted by your bank to a currency your account is held in. If paying by Paypal you will be able to see the value of your order in your home currency before accepting purchase.
No, VAT will be deducted at checkout for all orders sent outside of the European Union.
All orders shipped within the European Union are free of import duties and have the relevant VAT included.
Deliveries outside the European Union will be sold VAT free and may be subject to import duties and taxes in your home country. Please understand that we have to declare the full value of goods (excluding delivery costs). Therefore we cannot mark it as gift, claim lower value or omit some of the contents. For all details regarding import tariffs and charges you may be subject to please contact the customs authorities in your home country.