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Extended Christmas Returns

100% Secure Shopping

Our commitment to customers

We strive to be the kind of company that we ourselves would buy from if we were making an online purchase. Therefore we treat security and customer service very seriously. We follow all industry guidelines to ensure safe and secure exchange of data between your computer and our servers. All payment information is encrypted. We do not sell, trade or rent your personal information to others.

Measures that we take

All data gathered during the checkout process is transferred over secure SSL encryption. We do not store full credit card information after the payment is completed. All information undergoes a process of authentication, encryption and integrity checks. You can pay for purchases made in our store through Sagepay or PayPal who both prioritise client security.

Payments accepted at Open Air

Protecting your personal data

Your personal data (address, name and telephone number) is stored by us to enable easy checkout for our returning customers. If you would rather not leave this data with us you are welcome to use our guest checkout. We also use cookies to enhance our service and if you continue without changing your browser settings, we will assume that you are happy with that.

We respect your privacy and will never sell your data. If we share your data, it is only with companies we have hired to do work for us. They will never own it or be able to share it. All information that we collect is in accordance with the Data Protection Act 2003.