Climbing
Fully secured system Our payment system uses encrypted server and is fully secured.
Open Air Promise 1. We value your custom and will take all reasonable steps to ensure
that you are happy with all products purchased from us, and with the
service we provide.
2. We believe in being honourable towards our customers, and whilst
we may on occasion not be able to fulfil all our customers wishes,
we will never miss-sell products or ignore honest complaints or
grievances.
3. All goods we sell are brand new, unused and genuine, original
branded products. To ensure that you can shop with us with confidence,
we do not stock products that we don't believe to be up to the claims
made of them.
4. Our Website Terms and Conditions exist as a detailed document
setting out what you can expect from us and what we expect of our
customers. Please do not be daunted by them, they exist to protect
ourselves and our customers from misunderstandings or fraud.
Real Shop Real People We are located in Green Street 11 Cambridge. You can buy from
us with confidence. We have been here since 1980 and intend to stay
for many more years
Same Day Dispatch We despatch all goods ordered before 2 p.m. the same day.
We use Royal Mail 1st class for all small orders. For more
expensive items we use Royal Mail Special Delivery which is
guaranteed to be delivered to you the following day. For big
items we use Parcel Force which comes with 48h guaranteed
delivery time. We understand that shopping on-line is not
always easy and are happy to refund any purchases that you made.
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